ORACLE
Oracle E-Business Suite, known as Oracle EBS was designed to help users manage global businesses, automate processes within organizations, improve decision making, reduce costs and increase corporate performance.
E-Business Suite contains application modules that support different aspects of CRM, ERP and SCM operations, including customer service management, financial management, human capital management, project portfolio management, procurement, and value chain planning and execution. Oracle also has pre-integrated its business intelligence applications with E-Business Suite to provide EBS users with BI and analytics capabilities
Oracle Fusions uses the latest technology and incorporating the best practices gathered from Oracle's customers, Oracle Fusion Applications is a suite of 100% open standards-based business applications that provide a new standard for the way businesses innovate, work and adopt technology.
Delivered as a complete suite of modular, service-enabled enterprise applications, Oracle Fusion Applications works with Oracle's Applications Unlimited portfolio to evolve business to a new level of performance. Whether it is one module, a product family, or the entire suite, Oracle provides businesses with their choice of all advancements pioneered by Oracle Fusion Applications, at a pace that matches individual business demands.
Oracle Fusion Applications can best be described as:
- Built on an open standards-based platform
- Based on best practices business processes
- Deployed through a selection of options
- Built with security as a priority
Customer Relationship
Management (CRM)
Oracle’s Siebel Customer Relationship Management (CRM), the world’s most complete CRM solution, helps organizations achieve maximum top- and bottom-line growth and deliver great customer experiences across all channels, touch points, and devices. Only Oracle can deliver complete, end-to-end customer lifecycle solutions. Siebel CRM delivers transactional, analytical, and engagement features to manage all customer-facing operations. With solutions tailored to more than 20 industries, Siebel CRM delivers comprehensive on-premise and on-demand CRM solutions that are tailored to industry requirements and offer role-based customer intelligence and prebuilt integrations.
